Information we collect
SOPFlow SME may collect company registration details, administrator contact information, employee account details, employment profile fields, department and category access data, uploaded documents, workflow activity, subscription information, payment metadata, and support communications.
How information is used
Information is used to provide workspace and portal access, manage roles, departments, categories, employee profiles, SOPs, workflows, daily knowledge, task docs, document vault records, subscriptions, operational notifications, service reliability, and compliance requests.
Payments
Paid plans may use third-party payment processors. SOPFlow SME should store only the payment metadata needed to manage subscriptions and should rely on payment providers for sensitive card or mobile money processing.
Data security
Access to operating procedures and employee data should be limited by role, protected by WordPress authentication, and reviewed regularly by company administrators.
Your responsibilities
Company administrators are responsible for inviting the right users, assigning accurate roles, removing access when employees leave, and ensuring uploaded content does not violate laws or third-party rights.